How FixKerala Works

Transparent, simple, and stress-free — from your first call to a completed job with a follow-up call.

Your Complete Journey With Us

11 steps from first contact to a happy, warranted result.

1

You Submit a Request

Call us, send a WhatsApp message, or fill out the form on our website. Takes less than 2 minutes.

2

We Call Within 2 Hours

Our team calls you within 2 hours during business hours (8AM–8PM, Mon–Sat) to confirm your requirement and understand the scope.

3

We Assign a Verified Expert

A qualified, verified professional from your area is assigned to your job. We match the right expert for your specific problem.

4

Expert Visits Within 48 Hours

The assigned expert comes to your home for a free site visit within 48 hours to see the problem first-hand.

5

Expert Assesses & Reports

The expert assesses the issue and sends detailed scope and material requirements to our team for quote preparation.

6

We Prepare a Written Quote

Our team prepares a professional, itemised written quote. No verbal estimates — everything is documented clearly.

7

You Review & Approve

You receive the written quote and approve it at your convenience. No pressure, no rush. Work begins only after your approval.

8

Date & Time Confirmed

Our team coordinates with the expert and confirms a work start date and time that suits your schedule.

9

Work is Completed

The expert carries out the work as per the approved quote. Our standards require clean, professional work with no mess left behind.

10

You Confirm via OTP

You confirm job completion by sharing a 4-digit OTP sent to your registered number. This protects you — no OTP, no closure.

11

Invoice Sent & Follow-Up Call

Invoice is sent to your WhatsApp or email. Our team calls to confirm your satisfaction — every single time. Your review matters.

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What We Handle vs. What You Handle

We take the stress. You just need to be there.

FixKerala Handles You Handle
Finding the right expertAllow site visit access
Scheduling & coordinationShare the problem details
Professional written quoteApprove the quote
Invoicing & documentationMake payment after completion
Payment follow-upConfirm job completion (OTP)
Post-job satisfaction checkLeave us a review 😊

Frequently Asked Questions

Answers to the questions we hear most.

Our team calls within 2 hours during business hours (8AM–8PM, Mon–Sat). For requests submitted outside hours, we'll call first thing the next morning.
Yes. The site visit and assessment are completely free with no obligation. You only proceed if you approve our written quote.
A small advance (usually 20–30%) is collected after you approve the written quote. The balance is paid only after the work is completed to your satisfaction.
Contact us immediately. We stand behind every job and will work to resolve any issue. Our post-completion follow-up call is precisely to catch any concerns early.
We serve all 14 districts of Kerala — Thiruvananthapuram, Kollam, Pathanamthitta, Alappuzha, Kottayam, Idukki, Ernakulam, Thrissur, Palakkad, Malappuram, Kozhikode, Wayanad, Kannur, and Kasaragod.
UPI, bank transfer, or cash — whichever suits you. All payments are tracked and receipts are provided.

Still have questions?

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